OMBUDSMAN: A trained volunteer who is NYS certified as an independent advocate for residents of long-term care communities and their families. Ombudsmen can help with resident's care and rights, personal concerns, financial concerns, administrative policies in nursing and adult homes, resident/staff misunderstandings, suspected neglect, mistreatment or abuse. Complete training and support is given to all volunteers.
Assignments are available throughout Monroe, Livingston, Ontario, Genesee, Wyoming, Seneca, Wayne and Yates Counties.
