• Job Description

  Client & Office Support is an umbrella term for volunteers who perform a variety of critical tasks for us during our tax sessions and beyond.

  • Facilitating client flow at tax sessions
  • Greeting clients
  • Client identity verification
  • Client tax paperwork assistance
  • Helps with making phone calls to clients to answer their questions and set up appointments.
  • Data entry
  • Back-office assistance 
  • Community outreach assistance
  • Some components of this volunteer role can only be performed during tax sessions
    
  • In-person commitment 

Successfully complete two online certification tests provided by the IRS Consists of 20 questions.

Contact Volunteer Program Manager at cashvolunteer@empirejustice.org for further details or fill out this survey: CASH Volunteer/ Intern Interest Form Survey