USER GUIDE FOR VOLUNTEERS:

Ready to find volunteer opportunities (NEEDS) around our community? Thank you for using Volunteer United! Check out this simple road map on how to get started.  

GETTING STARTED

Setting Up Your Volunteer Profile 

  1. Create an account. Begin by going to the SIGN UP button, located at the top of your screen and follow the steps.
  2. Build your profile by indicating your causes you are most passionate about and your volunteer interests. By providing this information, you will make it easier for Volunteer United to recommend the organizations and volunteer opportunities that match your values and preferences. You will also have a chance to FAN agencies that are registered on the site. You'll receive emails whenever those agencies post new opportunities or events.
  3. Once signed up, your profile menu is located in the top right-hand corner of Volunteer United. To view it, click on your initials (or your profile picture, if you've already uploaded one).
  4. Your volunteer dashboard is your "home page" for Volunteer United. It contains all kinds of information to help you find volunteer needs, view your past volunteer efforts, and see what's going on with organizations in our community!

How to Find a Volunteer Opportunity (Need)
Go to Volunteer United. If you are not logged into the site automatically (you will need to have an account for that), you'll see the VOLUNTEER NOW button in the middle of your screen. If you're logged in automatically, you will be taken to your volunteer dashboard. From there, just click the NEEDS button in the sidebar menu, and you'll see the same listing of Needs. To sign up as a team, see the below instructions, questions 8 and 9.

USING THE SITE

  1. How do I sign up for a shift?
    Log into Volunteer United to select shifts by selecting NEEDS then VIEW DETAILS then RESPOND and selecting a timeslot.
  1. What happens if I sign up for a shift but then can’t make it? How do I unregister?
    Volunteer United has a lot of great features including the ability to self-manage your volunteer calendar. Should you need to adjust your response, please log back in to Volunteer United. On the top right-hand corner find your initials, click on NEED RESPONSES, find the corresponding role, select from the drop down to UNREGISTER. It will automatically alert volunteer organizers of the change. Come back when you’re available for another opportunity!
    • If you feel any COVID-19 viral symptoms, please do not appear for your shift. Please unregister. These symptoms may present as: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion, nausea or vomiting, diarrhea.
  1. Can I volunteer at the last minute?
    Yes, you can volunteer at the last minute. If there is a spot still open for a shift or need response, you can select and register for that shift at any time.
  1. How will I be notified that I am confirmed for an opportunity?
    You will receive a set of confirmation emails that will commence when you sign up for a shift.  You will then receive an email message the day prior to your shift and also at 6am on the day of your shift.
  1. How will I know if a shift was cancelled?
    You will receive an email from volunteer@unitedwayrocflx.org. Please check your email before traveling to your volunteer opportunity in case there are any last-minute changes.
  1. How do I log my volunteer hours?
    Build your volunteer resume by logging your volunteer hours with the Volunteer United site. Hours fall into two categories on the site. First, those that are associated with job role responses you've made on the Volunteer United site. Secondly, those that are not associated with a job role response you've made on the site ("individual hours").
    • To start, login and click on your initials on the top right hand of the screen.
    • Select TRACK HOURS and find the navigation bar VOLUNTEER HOURS and click the option to ADD HOURS.
    • In the Hour Type area, for job roles associated with the site - select YES and select from the auto-populated “needs” associated with your profile and complete the form.
    • For individual hours, click NO and it will guide you through the information needed to log those hours.
  1. How do I download and use the Volunteer Get Connected Digital App?
    VolunteerUnited.org     has an app you can download to help you check-in and out of your volunteer shift. The mobile app is available for Apple and Android mobile phones and you can find it in the Apple App Store and Google Play. There are three main functions of the Volunteer Get Connected mobile app: 
  • Volunteers can check into and out of shifts.
  • Volunteers can view their shift schedules.
  • Volunteers can add and view their volunteer hours (if they did not utilize check-in).

 SETTING UP A VOLUNTEER TEAM

  1. How is a team formed?
    Typically, a volunteer creates a team when signing up for an opportunity that is accepting team responses. To do so, they should simply click the opportunity's RESPOND AS A TEAM button if it is available. After clicking that button, they provide the team name and put in information for the people on the team. 
  1. How are people added to a team?
    Once a team creator has designated a team leader, the next step is to add team members. The team creator/leader can add them, or they can send out a "team join" link, which people can click in order to join the team. 
    • To learn more about setting up a team click here.
    • To learn more about managing your team click here. 

Still Have Questions?

We're here to help! Contact us at volunteer@unitedwayrocflx.org