Needs From: Volunteer United

Volunteer: Client & Office Support

Job Description

Client & Office Support is an umbrella term for volunteers who perform a variety of critical tasks for us during our tax sessions and beyond.

Facilitating client flow at tax sessionsGreeting clientsClient identity verificationClient tax paperwork assistanceHelps with making phone calls to clients to answer their questions and set up appointments.Data entryBack-office assistance Community outreach assistanceSome components of this volunteer role can only be performed during tax sessions
In-person commitment  Successfully complete two online certification tests provided by the IRS Consists of 20 questions. Contact Volunteer Program Manager at cashvolunteer@empirejustice.org for further details or fill out this survey: CASH Volunteer/ Intern Interest Form Survey

Agency: CASH at Empire Justice

Job Description

Client & Office Support is an umbrella term for volunteers who perform a variety of critical tasks for us during our tax sessions and beyond.

Facilitating client flow at tax sessionsGreeting clientsClient identity verificationClient tax paperwork assistanceHelps with making phone calls to clients to answer their questions and set up appointments.Data entryBack-office assistance Community outreach assistanceSome components of this volunteer role can only be performed during tax sessions
In-person commitment  Successfully complete two online certification tests provided by the IRS Consists of 20 questions. Contact Volunteer Program Manager at cashvolunteer@empirejustice.org for further details or fill out this survey: CASH Volunteer/ Intern Interest Form Survey

Agency: CASH at Empire Justice

Need Type: Volunteer

Date: Happens On Dec 1, 2026

Zip Code: 14604

Allow Groups: No

Volunteer: Tax preparers

 

Tax Preparers: Complete Federal and NY State income tax returns using easy-to-use software provided by the IRS. This volunteer role is in person. Prepares tax returns for clients. Quality Review: Reviews returns prepared by Tax Preparers and verifies their quality. Pick Up: Reviews return with the client before finalizing.

 

 

 

Check out our website.

 

Agency: CASH at Empire Justice

 

Tax Preparers: Complete Federal and NY State income tax returns using easy-to-use software provided by the IRS. This volunteer role is in person. Prepares tax returns for clients. Quality Review: Reviews returns prepared by Tax Preparers and verifies their quality. Pick Up: Reviews return with the client before finalizing.

 

 

 

Check out our website.

 

Agency: CASH at Empire Justice

Need Type: Volunteer

Date: Happens On Dec 23, 2026

Zip Code: 14604

Allow Groups: No